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Terms

Last updated 15th of July 2021

Welcome to Mycelium Shop!

These terms and conditions („Terms“) are applicable for all services and products which you access via shop.mycelium.com. Read them carefully, as well as our Privacy Policy, and Cookies Policy, before you proceed, for they set out the contractual basis for any transaction occurring onMycelium Shop.

By continuing to use Mycelium Shop, you („Customer“) are acknowledging that you have read and agree to the Terms, as well as to the Privacy Policy, when purchasing goods and services from Mycelium Shop. If you disagree with these Terms and the Privacy Policy contained herein, you are not allowed to proceed with using Mycelium Shop and you must refrain from doing so.

1. Ownership

This website is a portal owned and operated by ZEROTH CORPORATION, a company duly incorporated and existing under the laws of the Republic of Seychelles with reg.No.228640, of a licensed ecommerce platform. This company, together with any subsidiaries, parent companies and their subsidiaries, shall be hereinafter referred to as the „Company“.

2. Service

Mycelium Shop is a licensed portal of an online electronic commerce platform selling gift cards and other forms of corporate cash and prepaid goods and services ( „Products“), that are redeemable by the Customer with a third-party, in exchange of payment by the Customer denominated and executed in cryptocurrency. Mycelium Shop allows the Customer to select the country where to purchase a Product and displays all the offers available in that country. Mycelium Shop displays different Product categories and allows the Customer to select from the appearing names and logos of the third-parties which Products are available on Mycelium Shop for purchase.

3. Availability

The proper functioning of Mycelium Shop depends on its interaction with third-party suppliers and ultimately on the Product issuer. Transactions may, from time to time, fail due to technical or other reasons. Customers therefore acknowledge that Mycelium Shop may not be liable for a technical issue that may affect its transaction.

4. Sales

The terms of sale of a particular Product comply to the rules applicable to and as set forth by the particular Product issuer.

5. Limitations

The Customer can buy Products to the quantitative and price extent which is set for each and every Product and as they appear in the particular Product menu on the Mycelium Shop site.

6. Refund

As stated above, the purchase of Products depends on the proper functioning of third-party systems. From time to time, the failure of such systems may cause a transaction to fail in ways like: (a) the Customer did not receive the Product, after having paid (b) the Product was received but can not be redeemed at the issuer, (c) the Product was received but appears to not be valid. In case of (a) after all appropriate diligences are made by us to provide for the delivery of the Product or understand the cause of delay, the Customer may request for a refund from Mycelium Shop. In case of (b) or (c) the Customer shall inform us. Mycelium Shop then will start the appropriate diligences with the relevant third-party providers in order to correct the issue. Should the third-party supplier or issuer fails to correct the issue and agrees to refund Mycelium Shop, we then refund the Customer. Please, note that the Customer enjoys no cooling off period of any kind after acquiring a Product. Once a Product is received, no refunds or reimburses are allowed. Refunds must be requested within 30 days from the date of transaction. Refunds shall be executed by Mycelium Shop by a return transaction in the same cryptocurrency the Customer have paid. For all refund or delivery failure communication with Mycelium Shop, the Customer shall contact support@shop.mycelium.com.

7. Responsibility of the Customer

It is fully and solely the Customers liability – against himself, Mycelium Shop or any third-party – for any errors, mistakes, losses or damages that arise from: (i) the provision of incorrect, inaccurate, false or fake information, (ii) the acquisition, resale, use or other related activities of the Product, in a manner which infringes any applicable laws, regulations, contractual terms and conditions ot other norms. The Customer is solely responsible for the accuracy and correctness of all the information inserted on the Mycelium Shop portal of the licensed ecommerce platform, as well as for maintaining the confidentiality of its password, account and one-time codes and for any activities and transactions occuring under that account. Mycelium Shop shall not be liable to any person for any loss or damage which may arise as a result of any failure by the Customer to protect confidentiality of their access.

8. Unlawful use

Mycelium Shop and the Products shall not be used, in any way, to infringe or circumvent any applicable laws and regulations and any unlawful behavior or attempt of execution of such intent of use is absolutely prohibited on Mycelium Shop. The Customer is aware and consents to, that should Mycelium Shop become aware, or reasonably suspect, that a Customer is conducting unlawful activities, or otherwise breaking applicable laws and regulations, or third-party rights, such Customer activities, including but not limited to its purchase history and other data pertaining to its account, will be reported to the relevant authorities, and its access may be restricted until further notice. Products purchased on Mycelium Shop may not be re-sold and shall be redeemed only either by the Customer, on the Customer’s behalf or by someone to whom the Customer has gifted the Product.

9. Payments

All Customer payment transactions that go via our cryptocurrency facilities automatically undergo KYC/AML checks at these facilities' operators. This may trigger KYC/AML procedures on case by case basis according to the facilities algorithms and policies, and which will be dealt entirely and solely between Customer and said facilities without Mycelium Shop to be involved whatsoever.

10. Limitations of liability

For jurisdictions that limit the ability to disclaim liability, Mycelium Shop’s liability shall be deemed limited to the maximum extent permitted for disclaiming liability by the applicable law.

11. Disclaimers

No members of Mycelium Shop team (such as employees, contractors, directors, advisors, management members and other collaborators, including of subsidiaries and/or parent companies and their subsidiaries and staff), bare no liability based upon Customer’s use of, or reliance upon, Mycelium Shop or Products purchased. For the avoidance of doubt, Mycelium Shop is not responsible for any decision one makes, or actions they take, based on visit to Mycelium Shop site or information obtained herein. Mycelium Shop shall not be liable to any person for any loss or damage which may arise from the use of any information contained on shop.mycelium.com. Mycelium Shop accepts no responsibility whatsoever for viruses, malware or other malicious or damaging software on Customer’s devices, the Customer is solely responsible for their cybersecurity. Mycelium Shop website may include links to third-party websites, plug-ins and applications. From the moment a Customer clicks such a link, Mycelium Shop is no longer responsible for the content seen or otherwise accessed, for the reason that Mycelium Shop does not control such third-party websites, Mycelium Shop does not accept any responsibility and does not bear any liability whatsoever for third-party hyperlinks available through Mycelium Shop for their respective contents, hyperlinks or eventual security flaws. Any access to or use of a third-party site via Mycelium Shop is solely at the Customer’s own risk.

12. Personal Data Protection and Mycelium Shop Global Privacy Policy

Mycelium Shop takes the privacy and protection of the personal data of our Customers extremely seriously.

12.1. Cookies

This policy relates to the website shop.mycelium.com and explains how it deploys cookies and what options do you have to control them. Cookies are pieces of data, stored in text files on your device when the website is loaded in a browser. They are used mainly to account for Customer preferences. If cookies get disabled this may limit the website functionality. Mycelium Shop uses only essentially functional cookies to enhance the website performance for the Customer and improve their user experience. The cookies we use are:

NamePurposeBelongs to
tLogin/Authenticationshop.mycelium.com
CookieConsentGDPR consent cookieshop.mycelium.com
oShopping cartshop.mycelium.com
uAnalytics/Service improvementshop.mycelium.com
aAnalytics/Service improvementshop.mycelium.com
_pk.*Analytics/Service improvementshop.mycelium.com

A cookie notice appears when Mycelium Shop website is accessed requesting Customer consent for using these cookies. The Customer consent should be free, explicit, unambiguous and properly informed by this Cookie Policy. When you consent Mycelium Shop place cookies on your browser. Without consent Mycelium Shop will not deploy any cookies in your browser. Cookies consent can be opted-out by the Customer at any time by clicking there.

For any queries about the Mycelium Shop use of cookies or other related questions – after referring to our Privacy Policy, the Customer may contact us at any time at support@shop.mycelium.com .

12.2. Privacy

Mycelium Shop cares about your Privacy. The right to privacy is a basic human right. As a licensed portal of a globally reaching ecommerce platform Mycelium Shop caters for and gladly and duly complies with jurisdictions of very high legal standards for Customer privacy and personal data protection

From this Mycelium Shop Global Privacy Policy the Customer understands that: Mycelium Shop collects Customer data from the Customer and their actions; Mycelium Shop process only what is needed in order to perform what the Customer have asked for or consented to or what the law requires Mycelium Shop to; Mycelium Shop protects Customer data with appropriate technology and Mycelium Shop does not share this data with anyone, including with law enforcement unless Mycelium Shop is obliged and duly addressed to by laws and regulations.

Mycelium Shop can collect your data directly (i.e. when and what you give), indirectly (i.e. if and what somebody else gives) or through automated technologies (cookies).

In order to use this portal to the licensed ecommerce platform Mycelium Shop does not require any data that will have Customer identified or identifiable, unless laws and regulations on the Product the Customer acquires from Mycelium Shop may require so.

Mycelium Shop will only process Customer data that is adequate, relevant and necessary for the purposes outlined herein, as: (I) contact data (like your email and phone number), (ii) technical data (like your IP), (iii) usage data (like how you use Mycelium Shop services), (iv) marketing and communication data (like your marketing preferences), (v) any other personal data provided by you in the course of your engagement with Mycelium Shop.

Mycelium Shop does not collect any special categories of personal data about the Customer like: ethnicity, nationality, religious belonging or beliefs, philosophical positions, political opinions, sex life, sexual orientation, gender, health or genetic or biometric data, etc., nor is Mycelium Shop collecting any information about Customer status of criminal record, convictions, registrations and offences or credit status or history.

Some services require you to give us personal data (e.g., your phone number or e-mail to deliver a top-up or gift card). We may not be able to perform the services unless you consent to the processing of such data. In the instances where Customer gave us access to identifiable data, we may use it for the following purposes:

- In order to provide the services and manage the Customer relationship we collect contact data on the lawful basis for processing including basis of legitimate interest of: (a) performance of a contract with Customer; (b) necessity to comply with a legal obligation; (c) necessary for Mycelium Shop legitimate interest, to keep Mycelium Shop records updated and to study how Customers use Mycelium Shop services.

- In order to administer this Mycelium Shop portal to the licensed ecommerce platform website Mycelium Shop collects contact data necssary for Mycelium Shop legitimate interests for running the business, provision ob administration and IT activities, network security, preventing fraud and necessities to comply with relevant legal obligations.

- In order to effect for advertisement, data analytics and delivering recommendations, Mycelium Shop collects contact, technical, usage, marketing and communications data, necessary for Mycelium Shop lawful interests to study how Customers use Mycelium Shop services and website, to develop them accordingly to this knowledge, to grow the business into more fulfilling for the Customer.

Mycelium Shop will retain Customer personal data for only as long as reasonably necessary for fulfillment of the above stated purposes and needs or as established by regulatory or legal requirements, as longer periods of retaining Customer personal data in the event of a complaint or if Mycelium Shop reasonably accepts that there is a prospect of litigation in respect to Mycelium Shop relationship with a Customer.

Mycelium Shop does not disclose Customer personal data to third parties, except as described in this policy. Mycelium Shop might share Customer personal data with third parties only when needed to perform support services. Mycelium Shop may also disclose Customer personal data under Customer instructions, to perform the contract entered into by Mycelium Shop with Customer, to protect Mycelium Shop and Customer rights and interests and those of Mycelium Shop business partners or pursuant to Customer explicit consent. Finally, we may share your personal data, on a confidential basis, with subcontractors, for any of the purposes indicated above.

Mycelium Shop shall not be selling any of your data to third-parties for profit. Mycelium Shop understands the value of keeping Customer lives private and is under strong commitment to guard this.

Customer personal data shall only be disclosed to law enforcement authorities or other government bodies to the extent required by laws and regulations and under explicit lawful procedural lines, that is Mycelium Shop shall not share Customer personal data unless expressly required to do so by an appropriate legal instrument like subpoena, a warrant or the legal equivalent in the issuing jurisdiction. Exceptional circumstances may determine different reasons, but only to the extent required and permitted by law.

More specifically Mycelium Shop implements the following data security measures: (a) staff dedicated to cyber and physical security, incl. providing the staff with relevant training and continuously updating security practices for new risks in technology ; (b) use of specialized technology such as host-based security tools, network defense monitors, and intrusion detection systems; (c) security and operability checks of products and services before they are introduced to the Mycelium Shop system; (d) internal and external security tech audits, (e) ongoing monitoring of Mycelium Shop infrastructure to detect weaknesses, intrusions and vulnerabilities; (f) protecting information during transmission via various methods, incl. cryptographic/encryption.

Under certain circumstances, the Customer has the following subjective rights under the various personal data and privacy protection laws: (a) the right to access, correct and erase Customer personal data. This enables the Customer to receive a copy of all the personal data Mycelium Shop holds in order to check if Mycelium Shop lawfully handles and processes it, to correct any inaccuracies or request to the extent required or permitted by the law, the deletion of Customer data; (b) to object to the processing of Customer personal data where Mycelium Shop is relying on a legitimate interest or those of a third party, and there is something about Customer particular situation which makes Customer to want to object to processing on this ground as Customer feels it impacts on their fundamental rights and freedoms; (c) request restriction of processing of Customer personal data by asking Mycelium Shop to suspend the processing of Customer personal data if: customer wants Mycelium Shop to establish the data accuracy or if the use of data is unlawful but Customer does not want Mycelium Shop to erase it or where Customer needs Mycelium Shop to hold the data even if Mycelium Shop no longer requires it as the Customer needs it to establish, exercise or defend legal claims or Customer have objected to Mycelium Shop use of their data but Mycelium Shop needs to verify whether Mycelium Shop has overriding legitimate grounds to use it or Customer to withdraw consent at any time where Mycelium Shop is relying on consent to process Customer personal data or the Customer to request the transfer of their personal data from Mycelium Shop to a third party.

Should the Customer wishes to exercise any of the rights set out above or contained in any relevant personal data and privacy protection legislation applicable, Customer may contact Mycelium Shop in writing to support@shop.mycelium.com. No processing fee shall be incurred, unless if the request is unreasonable, repetitive, undergrounded and excessive, then Mycelium Shop may invoice you for special services and/or to refuse to comply with such a Customer request in these circumstances.

The Mycelium Shop aimed timing of response to all legitimate requests is within one month from receiving the request. Occasionally it may take longer than a month if Customer request is particularly complex, or Customer made a number of requests, or if the processing of the request involves engaging third parties. In such a case Mycelium Shop will notify the Customer and will keep them updated.

Mycelium Shop website and services are not intended for children. Mycelium Shop never knowingly collects personal data from children. If a person is a child or legally requires a custodian consent and provides to Mycelium Shop any information without parental or custodial consent, if Mycelium Shop learns that Mycelium Shop have collected or received personal data from such a person without verification or co-consent, then Mycelium Shop will delete such information.

For any matter related to Mycelium Shop Global Privacy Policy including Cookies Policy or with how Mycelium Shop processes Customer personal data, Mycelium Shop may be contacted at support@shop.mycelium.com.